Tenant Services

Existing Tenants

If you are an existing tenant and you wish to report a maintenance issue or want to check the status of your tenancy click here if you have a Property File account – if you do not have an account but want one – please drop us an email to info@crewlettings.co.uk or in an emergency call us on 01283 617417.

Looking to Apply for a Tenancy?

If you are looking at our available properties and are considering applying:
All potential tenants will be referenced by a third party referencing agency. The fee for this is £75 per person (over 18). For affordability, you should earn 3 times the amount of the rent requested. There is a fee of £150 for completion of all paperwork relating to the tenancy and this is payable at the time of paying for referencing.
Under 18’s may will not be considered as a signature on a tenancy agreement.

Deposit payments are normally the same as the monthly rent amount – although some Landlords stipulate a different amount. Deposit payments are likely to be higher if you have a pet.

Not all Landlords accept pets and they have the right to decline your application as a result.

The Landlord makes the decision on whether to accept your application and has the right to decline applications.

Before renting a property you should look at the Government ‘How to Rent’ Guide – a link is provided below. You should also take time to read the advice on reducing the risk of Legionella in your home.

If you would like to a apply for a property – call us on 01283 548548.

Tenant Resources

Click here for a “how to rent guide” on renting properties.
Click here for information about water safety and Legionnaires’ disease.